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Human Resources Outsourcing - Special Interest Group


Elizabeth  Petro and Larry Heckathorn
Elizabeth Petro     Larry Heckathorn Larry R. Heckathorn  
 
Larry R. Heckathorn is a co-founder of Human Capital Group LLC (HCG). Larry has extensive experience in assisting clients with outsourcing various human resources programs. Prior to forming HCG in 2004, Larry served as a Partner at Arthur Andersen and Ernst & Young for a combined twelve years. Larry has assisted fortune 500 companies in the manufacturing, defense, pharmaceutical, finance, telecommunications, technology, consumer products, healthcare and retail industries. Prior to consulting, Larry served at the corporate HR level of Alcoa with global responsibilities. He is a member of the Society for Human Resource Management, the Human Resource Planning Society, World at Work and a premiere member of the Outsourcing Institute. Larry is a graduate of Duquesne University with a degree in Accounting and Finance. He has authored many articles and lectures at industry and professional seminars on various topics related to the Human Resource function.  
 
Elizabeth Petro |Director, Talent Acquisition, Contract Labor Services and HR Administration | Human Resources|
Eastman Kodak Company
 
Elizabeth Petro is the Director of Talent Acquisition, Contract Labor Services and HR Administration within the Human Resources organization at Eastman Kodak Company. She is responsible for the end-to-end hiring process of all hires (including executives). Elizabeth Petro has more than 9 solid years of experience in Information Technology and over 5 unyielding years of experience with outsourcing in the IT, Business Process (BPO) and Recruitment Process (RPO) areas. Mrs. Petro has considerable experience in the end-to-end cycle of outsourcing deals. She has managed the RFI - RFP process, negotiated contracts, executed transitions and has managed multiple supplier relationships as part of the ongoing governance function. Mrs. Petro began her career with Kodak as a Financial Analyst and has held a variety of management positions within the Finance, Marketing, IT and Global Shared Services organizations. Additionally, she has managed several large-scale global projects ranging from ERP system implementations to outsourcing projects. As the Director of Talent Acquisition for Global Shared Services, Mrs. Petro's most has managed a RFP process in search for an end-to-end Recruitment Process Outsourcing provider. She is responsible for the overall program from strategy creation, selection, and transition to management of the ongoing services for all hire types. Mrs. Petro's most recent experience involves an HR Outsourcing RFP for Payroll, Benefits and Pension administration where she is leading a cross functional team to outsource these functional areas.

Larry Heckathorn and Elizabeth Petro

WELCOME MESSAGE

In today's ever increasing global and competitive market, HR executives of organizations both public and private face higher demands for success: reduced operating costs, streamlined operations, a responsiveness to customer needs and a willingness to adapt to changing market conditions - all in an effort to become world-class providers of HR services.

HR Outsourcing is becoming a part of the HR strategy that helps companies achieve business objectives by implementing significant improvements to an organization's operation. It can range from full to partial, comprehensive to functional and apply to existing or start-up organizations. This site will focus on providing the insights needed to make informed HRO business decisions. READ MORE

Larry Heckathorn
larry@humancapitalgroupllc.com

Elizabeth Petro
Elizabeth.petro@kodak.com

This Special Interest Group aims to assist organizations, particularly the buy-side, on the current reality of HRO and how HRO is developing. We will try to avoid the industry hype and separate what is real from surreal yet showcase the patterns of service delivery and capability that is emerging. Accordingly, we would like to encourage organizations to participate. If you have particular issues you would like to see addressed, please let us know and we'll endeavor to provide some answers and separate reality from wishful thinking.



OTV Videos

 

On-Demand Webinars

On-Demand Webinar: Growth of the Contingent Workforce

Companies who will succeed in tomorrow's working world must take a holistic view of their workforce, creatively and thoughtfully merging contract and permanent talent into an innovative, forward-thinking group focused on a strategic, corporate goals.

Managing contingent workers means understanding the talents and abilities of your current workforce and intelligently supplementing them with contract talent. When considering workforce management, organizations must learn to correctly assess job applicants, classify workers, look beyond statement of work (SOW) classifications and really get to the bottom of how work gets done in the firm.

As the working world changes, "future proofing" the business is the primary consideration. This timely webinar will explore the things companies must consider when choosing a talent organization to manage their contingent workforce, including:

  • Where will your company be located in 5 years time—here or abroad?
  • What new skills will you need down the road?
  • How many employees will be required?
  • Can the supplier support you geographically as you expand and move?
  • How does innovation rank in the supplier's priorities?
  • What are they doing to keep innovation in the forefront?

Expert Speakers:
Ronald Kreugel, Director of Business Development, Allegis Group Services
Dave Barthel, Executive Director, Allegis Group Services
Rakesh Sangani, Partner, Advisory, Proservartner

Click Here to View On-Demand Webinar and Presentation Slides

On-Demand Webinar: April 18, 2013 Big Data in HR: Insight on the Meaning and the Opportunity

Many companies today are talking about the opportunities associated with "Big Data," but what are they doing about it? This webinar provides answers through first-hand insight on practical innovation approaches to putting today's data-rich HR environment to work. Donna Quintal, Senior Manager of Strategic Sourcing at Sears Holdings Corporation joins Glen Cathey, VP, Global Sourcing and Talent Strategy with Randstad Sourceright to explore how companies and recruiters are exploring vast stores of human data capital, including that found on job sites, social media and other sources, to find, attract, retain and promote best-in-class employees.
  • How companies can rethink their approach to employee and candidate intelligence?
  • Is it time to 'tear up the rulebook' on sourcing and recruiting?
  • Tactics and strategies for discovering and engaging hidden talent that others just can't find?
  • The transformation of internal recruiting
  • Moving forward: areas of opportunity and challenge
Speakers:. Glen Cathey,Vice President Sourcing and Recruiting Center of Expertise, Randstad Sourceright
Donna Quintal, Senior Manager of Strategic Sourcing, Sears Holdings Corporation.
Click Here to View On-Demand Webinar and Presentation Slides

On-Demand Webinar: The Perfect Storm: HR in the Cloud

Specific topics to be addressed will include:
  • Characteristics and benefits of the SaaS model
  • Requirements facing HR organizations
  • SaaS market trends and considerations
  • HR SaaS challenges and opportunities for buyers and service providers

Featured Expert Speakers:
Stanton Jones, Analyst of Emerging Technology at ISG
Maribeth Sivak, Principal Consultant at ISG

Click Here to View On-Demand Webinar and Presentation Slides

On-Demand Webinar: Training & Development Outsourcing for Effective Talent Development

View this webinar to learn how to create a Talent Powered Organization. The following topics are discussed:
  • Current Scenarios - Trends
  • Demands of Business Today
  • Outsourcing Talent Development
  • Linking Learning to Strategy

Hosted by: Joseph George, Founder & CEO, Business2excel
Click Here to View On-Demand Webinar and Presentation Slides

Featured Content

Demographics of Contingent Workforce Challenge Talent Markets in the U.S. and Around the Globe

Executive summary: The workplace – and workforce – are changing. Gone are the days of halls teeming with full-time, on-site employees. Today's workforce increasingly is populated with contingent, temporary and part-time workers who provide vital services, yet are under the “employment” and management of staffing companies and talent management organizations. Moreover, many workers in this “floating generation” are independence-minded and unaccustomed to traditional full-time employment. Critical to the growth of many 21st Century organizations, they are nonetheless forcing hard decisions on employers. This white paper is the first in a series exploring how “traditional” employers must recognize this trend, spot the opportunities for workplace enhancement, and take a holistic view of their workforce. As a result, ideally they will cease segregating employees by category (temporary, temp-to-permanent, permanent) and embrace a more transparent view of the workers and this changing workforce reality to maximize returns on their HR investment.
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Aligning Talent Management with Corporate Strategy Core Function of CEO and Senior Management

This whitepaper looks at four key challenges that must be addressed by Corporates to effectively align Talent Management with corporate strategy. Written by: Joseph George, CEO, Business2excel
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Human Capital Strategic Sourcing

A workbook for the preliminary assessment of issues, scope, costs and benefits of sourcing human resource processes.
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Human Capital Strategic Sourcing - A Preliminary Assessment Workbook

Outsourcing is an effective strategy used throughout the world by companies of all sizes and in all industries. Outsourcing turns a cost center into a customer-focused service operation with you as the customer. It is an innovative solution that brings world-class skills, flexibility and best practices to each function to achieve strategic focus and quantum performance and to enhance competitive advantage.
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The Outsourcing Advantage: Leveraging the Value of Your Human Capital

The new human capital movement which views people as the primary asset of any organization has thrust human resources managers into a new, more strategic role. The increasing importance of traditional HR functions such as recruiting, managing, and retaining employees has made the HR director an indispensable part of the senior management team.
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Upcoming Events

SALES READINESS 2013: WHAT OUTSOURCING SERVICE PROVIDERS NEED TO SUCCEED IN THE NEW YEAR

Learn more about the OI's upcoming Service Provider Summit Events in London, Atlanta & Dallas & View Agendas

Click Here

Ask the Expert

HRO Special Interest Group service is staffed by our Sponsor's subject matter experts and service leaders. Questions will receive a response within two business days, to the best of the expert's ability given the information provided. Click here to enter your HRO Outsourcing question

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